Rose Real Estate

Reviews

• ★ ★ ★ ★ ★
  Thank you rose real estate we have enjoyed staying and hated coming back home. Loved the house we stayed in it was very clean and set up very nice. We had one issue and they was there within one hour of me calling i look forwards to renting with you all again next year and lastly i want to say all of the lady's in the office are sweet as can be especially ruth i enjoyed talking to her. Thanks you all for the best stay..
  By Linda Riley, December 06, 2017
• ★ ☆ ☆ ☆ ☆
  We were really looking forward to our week at the beach and our stay at 483 Meadowlark Drive in Oceanside Village. When we arrived the house (entire neighborhood we found out later) had no water. NO WATER after travelling 8 hours with young children. It was a major inconvenience. Water service was not restored until the afternoon of the next day. We understand things happen but Rose Realty offered no solutions, no apologies, and not even a partial refund. It was a real mess! In addition to no water, the house and furnishings were nothing as advertised. The furniture was old and much of it was broken. My tiny 4 year old daughter sat on kitchen chair and it collapsed under her. What chairs were able to be sat on were torn with holes in the rattan backing. The beds were terribly uncomfortable and hard. They were all awful. Even the kids woke up sore from sleeping on them. The kitchen cabinets were all shoved full of junk making it impossible to put any food away so our counter tops were flooded with all food we had brought. You would think with so much stuff in the cabinets we would have had plenty of pots and pans but there was hardly anything useful and what there was was old, broken, and barely usable. The oven didn't work except for on broil. The breakers for the kitchen flipped every few minutes. All in all, it was almost impossible to cook ANYTHING at the house and we ended up spending a lot more money than planned on eating out. The outside, screened porch facing the lake was one of our primary reasons for choosing this house. Unfortunately the light on the ceiling fan didn't work making evenings on the porch impossible. Instead of fixing the light, the owners taped a sign to the wall informing us The light was broke . The mosquitoes were so bad that even day time use was limited. I expected some because the house was on the lake. But, even with citronella candles and Off spray, our entire family was bit to pieces. Bugs inside the house were just about as bad. The kitchen and bathrooms were full of ants. No matter how much I cleaned and sprayed they kept coming back. YUCK! The home advertised a DVD player which we thought would be great for the kids in the evening. There was a DVD player there, but no cables to hook it to the tv. Pointless! The home also advertised an outdoor shower. There is NO outdoor shower. There is a waterhose that only runs cold water. The house had signs EVERYWHERE stating "do not move furniture". The furniture was so, so oddly placed. My husband had to move the couch slightly to reach an outlet to charge his phone. When he did, he found a large section of floor that was weak and to the point of breaking. Rather than fix the floor, they just covered it with furniture! Crazy!! To say the house was overpriced would be an understatement. We were so, so disappointed with our time there. We won't rent through Rose Realty again. I would recommend Ocenaside Village to anyone because the amenities are great! But go through VRBO or Airbnb. You'll get a better deal and have a much better experience working directly with the owner. Rose Realty should be embarrassed to offer such homes and to provide such horrible customer service. So, so disappointing!
  By Sara thornton, November 22, 2017

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